How to Initiate a Remote Session
The current version of Teamviewer directly available from their website is not compatible for our remote access. You must download and run our Remote Access Client from the link below.
TeamViewer is a software application that allows IO Industries support representatives to remote onto a PC and make changes to help solve configuration issues.
If you have been asked by an IO Industries Support representative to initiate a TeamViewer session, click here to download the Remote Access Client:
Once you have downloaded the Remote Access Client, please provide the support representative with your ID.
The representative will then be able to connect with a secure and encrypted connection to your computer, and assist with all support questions.
Once the session is over please close the application and access to your computer will be closed.